Many frustrated patients are looking for answers after learning that a chain of medical facilities in Massachusetts announced it was closing. “It is with our deepest regrets and great sadness that we inform you of our impending plan to close our practices,” Compass Medical confirmed in a written statement on its website Wednesday evening. “After a steady stream of challenges, we have finally been forced to make the devastating decision to immediately close all Compass Medical offices,” the statement read. “We are heartbroken and truly sorry as we know of the unprecedented impact on our precious patients,” the statement read. Compass Medical’s statement says all patients in urgent need of prescription refills should check with their pharmacy first. “You can also call our Compass main phone line for assistance with urgent prescription refills or test results at 508-350-2000,” the statement read. Patients reported earlier in the day that they had heard from providers that Quincy-based Compass Medical, which operates six sites on the South Shore of Massachusetts, was permanently closing. Much of the Compass website was taken down earlier in the day Wednesday, while some pages remained partially available. A sign posted Wednesday at the Quincy Urgent Care Facility in Compass said the office was “temporarily closed” and urged patients to make appointments at another location. The sign said Compass’s East Bridgewater Urgent Care Facility was open without an appointment. Compass Medical website. “We understand that this is stressful news for patients and staff, and we are working to find out more about the situation as soon as possible.” “It’s over, and no one has told anyone,” said Domenic Birrittieri, a patient who said employees told him the chain was closing on Friday. Several patients expressed particular concern about access to their records and to doctors. angry and upset,” said patient Jenn Newcomb. “I know it’s a business where people close doors like that, but you don’t get anything from anyone, not even a notice or something, a call.” As a group practice of private physicians, Compass Medical is not licensed by the Department of Health. Compass Medical has offices in Quincy, Braintree, Easton, East Bridgewater, Middleborough and Taunton. In October, the medical group was reportedly ordered to pay more than $16 million in damages to the Dallas-based Steward Health Care System after the two companies partnered. become ugly. The Patriot Ledger reported that Compass initially sought more than $80 million in damages, but all of its claims were denied by a jury that instead found the group committed fraud and awarded damages to Steward.
Many frustrated patients are looking for answers after learning that a chain of medical facilities in Massachusetts announced it was closing.
“It is with our deepest regrets and great sadness that we inform you of our impending plan to close our practices,” Compass Medical confirmed in a written statement on its website Wednesday evening.
“After a steady stream of challenges, we have finally been forced to make the devastating decision to immediately close all Compass Medical offices,” the statement read.
“We are heartbroken and truly sorry as we know of the unprecedented impact on our precious patients,” the statement read.
Compass Medical’s statement says all patients in urgent need of prescription refills should check with their pharmacy first. “You can also call our Compass main phone line for assistance with urgent prescription refills or test results at 508-350-2000,” the statement read.
Patients reported earlier in the day that they had heard from providers that Quincy-based Compass Medical, which operates six sites on the South Shore of Massachusetts, was permanently closing.
Much of the Compass website was taken down earlier in the day on Wednesday, while some pages remained partially available.
A sign posted Wednesday at the Quincy Urgent Care Facility in Compass said the office was “temporarily closed” and urged patients to make appointments at another location. The sign said the East Bridgewater Urgent Care Facility in Compass was open without an appointment.
“Our administration is concerned about reports of Compass Medical’s closure,” a statement from Massachusetts Governor Maura Healey’s office said before the announcement was posted on Compass Medical’s website. “We understand that this is stressful news for patients and staff, and we are working to find out more about the situation as soon as possible.”
“It’s over and no one has told anyone,” said Domenic Birrittieri, a patient who said employees told him the chain was closing on Friday.
Many patients say they are particularly concerned about access to their records and to their doctors.
“I’m very frustrated, very angry and upset,” said patient Jenn Newcomb. “I know it’s a business where people close doors like that, but you don’t get anything from anybody, not even a notice or something, a call.”
As a group practice of private physicians, Compass Medical is not licensed by the Ministry of Public Health.
Compass Medical has offices in Quincy, Braintree, Easton, East Bridgewater, Middleborough and Taunton.
In October, the medical group was reportedly ordered to pay more than $16 million in damages to the Dallas-based Steward Health Care System after a partnership between the two companies turned sour. The Patriot Ledger reported that Compass originally sought more than $80 million in damages, but all of its claims were dismissed by a jury that instead found the group had committed fraud and awarded damages to Steward.